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Emma Yardley

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Review of the Virgin Money, Essential Current Account:

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Worst Banking Experience

The app doesn't always work. I have been unable to make payments from my account. The wait times to speak to anyone has never been any less than 40 minutes. The last call I have just had, has left me in tears, I feel so frustrated and patronised. I am currently completely locked out of my business banking, going round in circles with new passwords, after the system is telling me what I have entered is similar to my last, when it simply isn't. Its not the first time I have had i... Reviewed on: 9th November 2022

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