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Valerie Baldry

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Review of the John Lewis, Partnership Card:

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John Lews have lost a loyl customer

Applying for my new John Lewis?New Day card has been a nightmare. After literally hours on the phone to their helpline because I had been given wrong numbers and they could not put things right because their system always seemed to be down, I finally got a temporary card and got it registered. I was assured it would work for 7 days but I immediately tried to use it to pay for a carpet at John Lewis and it was refused. A credit card that is not accepted by its own issuer!! John Lewis has lost my carpet order and a very, very loyal customer will no longer be buying everything from them. Reviewed on: 13th November 2022

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