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James McCully

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Review of the John Lewis, Partnership Card:
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Disastrous

1
Never had a problem with the old partnership card and I like their Christmas advert but why have they changed from HSBC to NewDay? I decided to have a look at my account on Saturday night and was told the app. needed updating. Updated the app and was unable to access it and after several attempts my account was blocked. No access to customer services on Saturday night and I needed the card for Sunday morning to top up with fuel and take my wife for a meal. I won’t be needing it again because I have applied for a M&S card which is on its way. Goodbye John Lewis, it was nice while it lasted. Reviewed on: 13th November 2022

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