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Lisa Stewart

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Review of the John Lewis, Partnership Card:

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Disaster!

Long story short. 1.Pin unreadable 2. Locked it for fraud on day 1 3. Didn’t answer when I rang so had to use another card 4. 20 mins hanging on to unlock it 5. Another 12 mins to answer ridiculous questions including L, what is the credit card limit on other cards? And how many other New Day credit cards do you have? I don’t know! Never heard of you, didn’t know you were behind this shambles, so I hope the answer is none! John Lewis what have you done? False economy. Pay New Day less but lose numerous customers. Please rethink! Reviewed on: 14th November 2022

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