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Review of the Tide, Business Banking:
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Very poor service

1
Would definitely not recommend tide banking to anyone! They asked me to prove 8 payments on my account which is fair however only giving me 3days to dig down my records to show proof, now owning a small business I am very busy and this was the least of my worries, because this information wasn't sent within the 3days they had froze my account no payments in no payments out!, I have now send all documents in and asked if they could review the email and unfreeze my account as this is essential to running my business. I had called tide business support multiple times for them to tell me they don't know anything about the case as it's not them dealing with it and it's another team I couldn't speak to anyone who could directly help me !! They have put on a freeze on my account for upto 30 business days untill they can confirm the information my question is why mail me giving me 3days to provide the information if it takes them 30 business days to review it!!! Will be closing my account and going with another provider do not bank with tide !! Reviewed on: 14th November 2022

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