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Nicky Warren

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Review of the John Lewis, Partnership Card:

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Card isn't being accepted

Have had the previous JL card for 15 years, never had a problem, easy to get hold of customer services etc. Just tried to book a Travelodge for work and apparently the card type isn't recognised. Can't get through to customer services so have had to pay by other means. No point having the card if I can't use it! It's been problematic using in shops since I got it so, I'll take my custom elsewhere. Such a shame, New Day haven't got any synergy with the John Lewis brand. Reviewed on: 14th November 2022

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