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Hugh Scott

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Review of the 1st Central, Car insurance:

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They proceeded to take £143 from my bank account without my knowledge or permission

After taking out what I thought was a reasonably priced policy,I later changed my email address and phone number. I contacted their call centre who after nearly 2 hours agreed to amend my details. However when I discovered that money was taken unlawfully from my bank account,it was obvious that they had been sending communications to my old email and phone which I couldn't access. The car was stolen in August 2022 which has been traumatic as It was my late wife who bought it in 2017. Stay well clear of this company Reviewed on: 15th November 2022

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