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John Waite

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Review of the John Lewis, Partnership Card:

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Absolute debacle with new partnership card

Despite boasting that they have strong security measures in place to spot suspicious activity…those strong measures did not detect 2 fraudulent transactions totalling nearly £2000. I spotted on line as normally I only used the card for groceries and fuel. The fraud involved a Harrods and Moet purchase!! I called and card immediately frozen…good…3 weeks later the fraudulent amounts were credited back…and a new card issued. Been with John Lewis for ages but do not trust them or their card security anymore….why change to a different partner like Newday? I have closed the account. John Lewis…what have you done? Reviewed on: 19th November 2022

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