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Mike Reynolds

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Review of the John Lewis, Partnership Card:
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Change of credit card supplier

1
I hope that the financial value to JL is worth the aggravation that their new credit card supplier is giving to their loyal customers. New Day only want you to set up Direct Debit payments and go paperless ( savings for them). I have requested paper statements so I can check receipts before payment it takes 5/7 days for a statement to arrive from their Leeds office gives a whole new meaning to snail mail. The trusted supplier is a joke twice now whilst shopping in Waitrose have I had to input the security code despite Waitrose being selected as a trusted supplier. Last year i spent in excess of £18k on the old HSBC card without any dramas, despite the loyalty points being useful I think its time to use another credit card provider. Reviewed on: 19th November 2022

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