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Viviane Bowell

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Review of the John Lewis, Partnership Card:

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A total nightmare

I have also already experienced fraudulent transactions on the new card. Two of those were on someone using my credit card on PayPal. PayPal were absolutely useless dealing with it and to cut a very long story short so far it looks like I have lost $1400 which is the amount that has been fraudulently charged to my credit card. It’s a lot of money and it’s very upsetting. I was hoping against hope that I would be able to sort this put on Monday but from what I gather from other reviews the customer service is non existent or appalling. More stress to look forward to and probably no result. In any case, I am going to cancel the card now. All the reviews say the same thing, which is that the new card is a shambles. I expected better from John Lewis, they have really let their customers down. Reviewed on: 19th November 2022

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