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Mark Downton

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Review of the John Lewis, Partnership Card:

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New Partnership Card (Newday Ltd)

Dear oh dear, card refused online each time we have attempted to use it despite card being activated as requested. We have used John Lewis card for many years but since moving to New Day it is just not worth the hassle. When you telephone Customer Services you will lose the will to live! Endless options…..blah blah blah John Lewis take note this is not the service that we expect and it is going to damage your reputation, lose you loyal customers and revenue from what was previously a really good card and service. Mark Downton Reviewed on: 21st November 2022

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