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Review of the Metro Bank, Current account:

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Appalling customer service

Appalling customer service Wood Green N22 high street!! On front desk were 4 staff members on different computers, only one staff member was dealing with the customers( 4 customers waiting!) ! After waiting and waiting and waiting, I’ve asked DAVID( he said is the manager!) why only one staff member is dealing with the customers?! To be told ,, if you don’t want to wait YOU can GO,,!!!! was definitely not the answer I was looking for !!! DAVID -the manager(according to his say) can do with some retraining courses, remaining him that customers have priority!!!! 28/11/2022 time 11:40am!!! Reviewed on: 29th November 2022

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