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Bill W

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Review of the John Lewis, Partnership Card:
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Dreadful Service

1
ved a statement from the new cardI have had a john lewis credit card for years and all worked well until they changed provider a couple of months ago. The change over process was clunky and confusing. However having got the new card was hoping things would settle down. But no. Having paid my last bill from the old card on Nov 28th several £k, I received a statement from the new card saying they would collect £K several from me on Dec 2th. Having been used to paying one credit card bill per month I am now being asked for 2 payments within 4 days. I called them, and a long wait was eventually told there was nothing that they could do. So likely to end up overdrawn just in time for Christmas. Shocking, avoid Reviewed on: 30th November 2022

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