Paul T's community profile page - Smart Money People

Write a review

Go to business site

Viewing profile for,

Paul T

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the 1st Central, Car insurance:

View on product page

Don't Use 1st central - scam charges

I hope people read the recent reviews on this terrible company. I'm now £200 out of pocket because I was tricked into a competitive car insurance quote on go compare. I paid up front for a year's car insurance and after uploading my VC5 keeper document they alleged I'd put in the wrong date of purchase of the vehicle (2021 Not 2022) they wanted to charge me an extra £157 pounds for the error which is nearly a third of a year's insurance for me. They offered no recourse on this so i decided to cancel my insurance and take a £50 fine and go with another provider. It took me 4 calls to cancel my insurance they kept hanging up mid conversation after I had told them I want to cancel my policy. I wasn't rude or angry at any point. Reading these reviews confirms this company have a recorded of hitting customers with unfair fines on any technicality they can find. It would appear they have a whole department dedicated to it. It's hard enough to manage finances with a young family and cost of living without big companies trying to unfairly fine you a significant amount of money for a simple error. I'd advise anyone who reads this to stay away from this company and if you have insurance with them don't pay their scam charges cancel your account and go with a reliable firm even if it costs you more. If you do need to claim, I imagine this is the last company you want as your insurer if the worst was to happen. Hope this review prevents some else getting ripped off by this terrible company Reviewed on: 6th December 2022

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.