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Review of the NatWest, Fixed Rate Mortgage:

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Endless errors nearly caused us to abort!

We are in the process of taking out a 5 year fixed first time buyers mortgage with NatWest. NatWest managed to record the wrong address on the loan offer letter despite valuing the correct house. It then took several weeks to amend the address on the offer letter, which takes about 5 minutes to do. We finally received the revised letter through ready for exchange and the postcode is still wrong! Every time you speak to them or request basic changes it’s a minimum 7 day wait time and usually far longer. They’ve been a nightmare to deal with from the start and I wouldn’t recommend choosing them as a provider! Absolute nightmare! Reviewed on: 9th December 2022

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