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Angela

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Review of the H&T, Pawnbrokers:

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Brilliant service and wonderful staff!

My nearest H & T branch is in Greenock, and every member of staff there consistently provides stellar customer service. They are always extremely friendly, helpful, knowledgeable, professional, and sensitive to each customer’s individual requirements. If, as in my instance, a customer is taking out a pawnbroking loan, the staff will take every measure to inform the customer of their repayment options, and of how to pay less total interest by following a repayment schedule tailored to the customer’s individual circumstances. The staff’s laudable personal qualities and professional, comprehensive approach to their work are especially important in a business such as pawnbroking, and proved to be even more so during the recent pandemic, when their concise and reassuring communication with pawnbroking borrowers such as myself was outstanding and greatly appreciated. In conclusion, I highly recommend H & T if you are contemplating taking out a pawnbroking loan, and I particularly recommend Chad and Janice, and their Manager Tina, who all work at the Greenock branch. Reviewed on: 11th December 2022

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