LM's community profile page - Smart Money People

Write a review

Viewing profile for,

LM

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the Platform, Morgtages:

View on product page

Do Not Use Platform Mortgages

I have been waiting 7 weeks to get an agreement in principal to port my current mortgage and borrow a little more. I am an existing customer, no fault payment record etc. I am in danger of losing my sale and am now seriously considering selling and going into rented to avoid this, which will mean cancelling the purchase of a new build home I have already reserved. This company is part of the Cooperative, supposedly an organisation high on ethics. The truth is - they don't care at all about their customers or the stress that their woeful customer service places on people. My brother just remortgaged with his current lender - it took 2 days start to finish. If you are with Platform, leave. If you are not with Platform just keep walking. Reviewed on: 15th December 2022

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.