peter henderson's community profile page

Write a review

Viewing profile for,

peter henderson

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the John Lewis, Partnership Card:

View on product page

It takes a genius to generate so much irritation and anger over the mere change of a credit card provider.

Admittedly I did feel a tad smug when my application for a new John Lewis partnership card was approved - but why not as I've been a faithful customer for decades. Friends and family were moaning about their problems. But now I understand. The new monthly statements are a disgrace, and I tried to log on to check my balance and ensure the direct debit was correctly set up. But apparently my date of birth has changed, and before I knew it the AI algorithm had frozen then cancelled my card. Luckily I have several alternative cards but I'll not be using JL Finance again. Reviewed on: 20th December 2022

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.