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Helen Severs

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Review of the John Lewis, Partnership Card:

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We have been thrown to the lions

This changeover to a new card has been an absolute disaster. I have numerous accounts that had the old card details and I am continuing being notified that some renewal or other has failed. The app is unpredictable and I can’t even open it now. What a PR disaster for John Lewis Finance. They must be run by a bunch of incompetents. Reviewed on: 31st December 2022

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