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Rob Farr

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Review of the AXA, Private Health Insurance:
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Dreadful wait times on the phone

1
So.... get ready for a massive phone bill when ringing AXA. I am currently on hold for over an hour now and using my time to write reviews. Dreadful, over an hour to answer the phone? Dont they employ anybody to provide the service that the fees are for? Isnt that the deal? Insurance fees, need to discuss a claim, ring the insurance company.....oops, nobody there to answer the phone. Clearly a scam..... Reviewed on: 4th January 2023

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