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jane

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Review of the John Lewis, Partnership Card:

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HOPELESS

The new day application is a disaster for some customers without smart phone or internet . My elderly chum had to got to Peter Jones twice, where everything was kindly set up with him , but then , a month later , the direct debit was not taken. Previously he had paid by checque . He was shocked, unable to speak to anyone on the phone. Wonderful Peter Jones staff helped him again, but the card has been cut up and he has decided he no longer with be a JL / Waitrose customer. Reviewed on: 7th January 2023

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