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Andrew Downing

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Review of the John Lewis, Partnership Card:

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New credit card is useless

I tried to buy shoes online from a trader I had not used before but the card was refused twice using different security options which all passed. When I telephoned Newday they told me that they block all new traders even though security checks are passed. What use is that? Supposing it was an airline ticket or a hotel and booking was lost. In the end I could not use the card after it was unblocked as the trader would not accept it after 2 failures. This card is ruining JL's reputation. Reviewed on: 14th January 2023

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