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Dawn Broome

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Review of the One Call Insurance, Car Insurance Broker:

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Avoid One Call Accident Management

Avoid their Accident Management Company at all costs. If you are with One Call insurance and you are considering using their Accident Management Company. DO NOT under any circumstances especially if you are Fully Comprehensive. So many reasons not to and I wish that someone had written this so that we could read it while we made our decision. 1) You can’t speak to anyone beyond the initial call. Just live chat where they cut you off constantly. 2) They make errors. Serious errors like getting the 3rd Party vehicle registration wrong. Despite having the correct information on our claim form (we have a copy. Always take a copy) plus WE recorded the initial phone call ourselves so we can’t be blamed. This error means we are three months into a simple non fault claim. No resolution on the horizon. 3) Do you need any more reasons? You can’t speak to them and they are unprofessional. Avoid under any circumstances. Reviewed on: 16th January 2023

Dawn Broome

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