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Review of the Platform, Morgtages:

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Application system flawed

Applied for a mortgage via a broker Nov 30th, wasn’t looked at until 16th Jan, more documents needed, sent same day - Platform say they won’t even look at or check these for 10 working days (30th)- if more docs reqd then another 10 working days Dreadful service, obviously taking on too much business and cannot cope, and still taking more on I wish I had known all this before we applied Reviewed on: 23rd January 2023

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