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Franky Cookson

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Review of the John Lewis, Partnership Card:

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Hopeless

Since I was forcibly switched to the NewDay finance card, I've had nothing but problems. The online service ALWAYS fails to recognise my log in details, and even DOES recognise incorrect details, like my old email address. It's impossible, therefore, to see my statement. I've tried phoning, and the person I spoke to was polite and sounded helpful. But he hasn't cured the problem. I cannot be bothered to call again. I give up! Reviewed on: 23rd January 2023

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