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RickTyne

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Review of the 1st Central, Car insurance:

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Rip off merchants

Purchased car insurance online. Email received “suspected identity theft” , need copy of my licence, which I sent. Further email received falsely stating had given them wrong date of driving test, they have changed my info resulting in additional £60 charge (50 of which was for admin) or insurance to be cancelled. Phoned and challenged them, they backed down, apologised for ‘mistake’. Emailed me to confirm back down. 1 week later another email ‘default notice’ demanding the £60 or will cancel policy. Phoned them, they advised latest email another ‘mistake’ As cover not due to start for another 2 weeks told them I want to cancel, with full refund of premium. They refused, stating refund would be subject to £50 admin charge, even though I was still within 2 week cooling off period and cover had not yet started. They may well be cheapest quote, but avoid them like the plague. Reviewed on: 30th January 2023

RickTyne

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