I had by mile for 1.5 years now , they increase their , compulsory excess each year, now they are quoting from 100 to hiking to 1000+ premium.
I had a road traffic accident recently, its been 2 months now , nothing has been settled, there accident claim is very poor , you will have to go through a process of 5 different companies to sorr your repair, I have been chasing up for 2 months, every other day otherwise it would have been months . Please be very careful, comprehensive insurance of By Miles donot give your courtesy car as standard it's subject to availability, if you need a car you will be stuck with no car for months . By miles are broker not an insurance company.
They lure you in with small premium and than trap you with offers.
If you need a courtesy car ask for extended courtesy car option and pay extra for it . You will be in limbo for months and deal with 5 companies to sort your claim
Reviewed on: 31st January 2023
