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Gary Davis

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Review of the NatWest Group - Cora, Digital Assistant:

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Going round in circles!

I had a text from Natwest saying that there were insufficient funds in my account. This is incorrect as far as I can see. Cora could not understand the problem and kept taking me round in circles and would not hand me over to a human. After about 20 minutes I had to give up. Reviewed on: 1st February 2023

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