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Review of the One Call Insurance, Home Insurance Broker:

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Very unhelpful insurance

Been paying for home insurance for years with one call but when last may my ceiling collapsed, I turned to one call believing that this is one of those unplanned situations in life that we take out insurance policy for. Firstly Once Call was very dismissive, didn’t not even want to open a claim saying my ceiling falling under one of the exclusions with any investigation, inspection, or exploring how best they could help me. They then passed me to their underwriters Covea and they in turn passed me back to One call and this happened several time causing me anxiety, stress, making me feel stupid, helpless and vulnerable. Each time I called I’d be on the phone for over 45 minutes due to being put on hold and being passed around from pillar to post. 3 months on I’ve had no help at all from one call. Reviewed on: 23rd August 2024

may

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Review of the Chase Bank, Current account:

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Very easy stress free banking

Very easy stress free banking. Good interest paid on credit balance Reviewed on: 16th February 2024

Review of the InvestEngine, Investment platform:

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great

great to have investment options from small amounts to larger amounts for more confident investors. They own up to mistakes an fix them Reviewed on: 2nd February 2023

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