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Joanne

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Review of the Platform, Morgtages:

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Nothing but stress! very bad communication , bad customer service

we are trying to exchange and our conveyancer just need confirmation but they refuse to look at out case until the day before planned completion! we cant exchange until we do... when we have tried to talk to a manger, this has been refused.. so many different answers every time we call, poor communication! it had been traumatic since start, loosing emails, never getting the same answer, saying they will deal with something, tomorrow and then the next and so on.. this company has caused us so much stress! we've tried to complain but even that they wont deal with for 40 days! dont use! Reviewed on: 3rd February 2023

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