cronin's community profile page - Smart Money People

Write a review

Viewing profile for,

cronin

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the 1st Central, Car insurance:

View on product page

hidden charges

I was asked to provide my v5c and it turns out I’d accidentally given them the wrong date of purchase. This resulted in a £21.50 charge which I don’t dispute (as it was human error on my part) but they also tacked on a £50 admin fee. They were most unhelpful on the phone and wouldn’t entertain the removal of this admin fee. They seem to do this to their customers routinely from flicking through their negative reviews. I wouldn’t recommend any company that uses such backhand tactics to increase their revenue. Reviewed on: 8th February 2023

cronin

1 user marked as helpful

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.