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Jan B

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Review of the Admiral, Car insurance:
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Absolute Cowboys.

1
Absolute Cowboys. Their approved repairer damaged my car whilst doing repair. They refuse to pay the full costs of rectification by the Jaguar garage instead inventing an invoice for £600 and claiming i sent it them and that was the cost. Liars. I have never sent them an invoice as I haven't yet recieved one! They then upheld my complaint and sent a cheque for £925 to include £325 compensation for service and delay. The real cost is going to be £1250 + vat and they have told me they are closing complaint and that is all they will pay despite me being significantly out of pocket, and having sent me an email prior, stating they would cover all costs of rectification. Jaguar also found a fractured wiring loom that Admiral's 'approved' repairer didnt even notice. Ill get what is due through law courts but could do without hassle. Seriously do not touch these charlatans. Their 'approved' repairer (who Admiral themselves have now subsequently ditched.. Vella group for the record) damaged my car and Admiral continue to refuse to pay the full repair costs. Reviewed on: 13th February 2023

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