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Steve Waredraper

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Review of the Barclays, Everyday Saver:

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Cannot be trusted with your money

My mum rang them to close her savings account, and have her money transferred to another bank - "Sorry, we can't transfer that much in one go, you'll have to keep ringing us up or go into a branch" (local branch closed 2 years ago). Went into another branch - "You'll have to join a queue and wait, it'll be 1.5 - 2 hours. No you can't make an appointment, we don't do that sort of thing by appointment." Went back to plan A, mum called to transfer money £15k at a time over several days. 1st call 15 mins to get through to a human, call was conveniently cut off just at the point of transferring money. 2nd call 25 mins to get through, operative had no knowledge or record of 1st call, she had to explain everything over again. Payment finally made, but she now faces several more calls exactly the same to get the rest of HER OWN money. Surely the financial regulations of this country do not allow this level of obstruction? I felt very tempted to call the police and report Barclays as scammers. Reviewed on: 15th February 2023

Review of the Barclays, Business Banking:

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Barclays are simply not to be trusted with your money

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