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Phil Young

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Review of the Bath Building Society, Savings:

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Good Interest Rates

There are good and various accounts to suit everyone. Reviewed on: 10th March 2025

Reply from Bath Building Society Hi Phil, Thank you for your kind words! We're glad to hear that you find our interest rates to be competitive and that our accounts offer a lot of variety. We strive to offer options that meet the diverse needs of our customers! Chris Burns - Customer Service Officer Response date: 10th March 2025

Review of the Bath Building Society, Savings:

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Exceptional Customer Service

The customer service of the Society is exceptional. A "HUMAN BEING", not a "VIRTUAL ASSISTANT" is readily available and the question posed is, in my experience, answered with knowledge and expertise. The value and confidence of conversing with a human being should never underestimated. Reviewed on: 18th February 2023

Reply from Bath Building Society Thanks you for your great feedback. We are in fact working on a 'virtual assistant' but I can absolutely guarantee that there will always be 'human being' available if that is your preference. Colin McDougall, Chief Commercial Officer. Response date: 20th February 2023

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