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Review of the NatWest Group - Cora, Digital Assistant:

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Useless

My request was not understood at all and the answers were irrelevant. Most online services provide real texting chats with experienced staff. I have used these many times and they are really helpful. This AI chat (Cora) is really not working. Like having a car with a steering wheel that can only turn 10 degrees. Reviewed on: 18th February 2023

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