david's community profile page - Smart Money People

Write a review

Viewing profile for,

david

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the John Lewis, Partnership Card:

View on product page

Bad Day Finanancial services

Had the old John Lewis card for a number of years and always been very happy with it, however JL took the decision to change provider to a bunch of cowboys called New Day Financial services. Presumably this was done to save them a few quid as previously administerecby HSBC.Well, the old adage of paying peanuts and getting monkeys is certainly true for these. Almost impossible to get hold of, and random unrequested freezes on the card, leaving you looking stupid in a shop making the card little better than pointless to have.. Worst thing is after eventually getting through, they conduct an "investigation" and finish up saying the cardholder requested the freeze. How can they when didn't know it was possible and have no idea how to do it? Save yourself some trouble anf get a different card Reviewed on: 21st February 2023

david

1 user marked as helpful

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.