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Review of the NatWest Group - Cora, Digital Assistant:

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t seems impossible to get in contact via e mail, Cora is utterly useless

I received an e mail stating that the Visa will be replaced by a new Mastercard and to verify my address. I entered digital banking but there is nothing to actually veryfy it. My address is all the same, nothing has changed, so after that I tried to chat with Cora, which is useless and trying to get a live agent is impossible. The last thing I had was Agent is typing and that is now quite a while ago...what is Cora typing?? Useless your CORA Reviewed on: 21st February 2023

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