We purchased this insurance for my son as he passed his test and first car. As we did this online the number of miles max per year not obvious. My son received a private number plate for birthday and when processing the change with more than we also asked about cost for additional miles. On enquiring the cost for additional miles I was quoted £353.52 per year which was reasonable to then be told oh I need to check this. The updated quote was £1442 as it was processed as a separate item to private number plate. 4 times the original quote! I am very interested in the financial regulation of this and have raised a complaint. If I need to I will follow up with Financial ombudsman.
My advice. Do not use this provider for young drivers. There are far better deals out there. If you do have this policy... your hands are not tied there are ways to resolve.
More than! Never ever again
Ps if I could choose zero stars I would have but bo option for extremely poor.
Reviewed on: 23rd February 2023
