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Karen Bradley

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All reviews (2)

Review of the first direct, Current Account:

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Poor

Whoever i speak to doesn't seem to have a clue. A simple query about deactivating the app so I can set it up on a new device took 11 minutes. The person I spoke to had me on hold for about 6 minutes then started reading from what sounded like a script. They didn't listen to what I had asked Reviewed on: 25th February 2023

Review of the Monzo, Current Account:

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Only had to contact you once so far but the customer service was fast and efficient.

Disputed card transaction was handled quickly and I was kept informed of what was happening. I'm very impressed Reviewed on: 25th February 2023

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