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Rui Ribeiro

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Review of the Monese, Money Account:

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I tried to draw money and the card would not work !!! Tried to use contactless and nothing , tried to transfer on the app and nothing happens support team say they will get back shortly and I still dont know if I can get to work tomorrow and at the end of this review they will say contact our support team ....I have done all that Reviewed on: 23rd April 2018

Reply from Monese Hi Rui - really sorry to hear you had trouble using your card! We're afraid that in these situations you are right in saying we'd need you to get in touch with our support team. This is so we can verify your identity and look at the specific details. A call will generally be the quickest way to get in touch with us, you can find the numbers here: monese.com/contact Response date: 8th June 2018

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