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Linsey McLean

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Review of the Admiral, Car insurance:

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!!!!!PLEASE DO NOT USE THIS COMPANY!!!!!

In July 2020 a car crashed into my car while I was stopped. The other driver admitted liability straight away. Thankfully my 4-year-old was not in the car at that time. Admiral took my car away and carried out shoddy repairs using a third party. My car came back a different colour and the boot didn’t close properly. I was concerned about the car going on fire as there was are electric sensors in the bumper. Admiral sent an independent inspector that failed the repairs. New parts were required. I was asked to submit two quotes for the repairs myself which I did on Dec 2021 and February 2022. After calling, emailing and raising many complaints, I have found out they have now closed my case. Another driver ran into the back of me and I have been left with a bill of £4,500 for repairs and been ignored and swept under the carpet as if I don't exist. I kept my monthly payments as I need my car fixed. My car insurance runs out today. !!!!!PLEASE DO NOT USE THIS COMPANY, THEY DO NOT PAY!!!!! Reviewed on: 28th February 2023

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