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Review of the Leek Building Society, Savings:

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Poor customer service

Customer Service in the branch at the head office is poor since the change of manageress Reviewed on: 23rd January 2025

Review of the Leek Building Society, Savings:

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Poor service from Derby Street Branch

The service the the Derby Street Branch is appalling. Lots of staff not serving customers and chatting in offices Reviewed on: 23rd January 2024

Reply from Leek Building Society Thank you for taking the time to leave a review. We’re very sorry that the level of service you received on this occasion wasn’t in line with both your own and the Society’s high expectations and we can confirm that your feedback has been passed onto the branch staff for action. We hope that what happened won’t put you off visiting us again and we look forward to helping you on your next visit. Kind Regards Dave @ Leek Building Society Response date: 23rd January 2024

Review of the Leek Building Society, Savings:

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Excellent service

Always friendly and efficient. Competitive interest rates Reviewed on: 3rd March 2023

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