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Name: Jannette mellor

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Waiting times terrible, customers ignored

Loads of staff behind counter but very slow service as always seem to be making a drink, dont like the open plan area in Leek where everyone can hear what you are discussing about your finances Reviewed on: 4th March 2023

Reply from Thank you for taking the time to provide us with your feedback and we’re sorry to hear about your experiences when using our branch network. We take all of the feedback that we receive very seriously and I can confirm that your comments have been passed onto our Head of Branch Network and Customer Support for review. Kind Regards Dave @ Leek Building Society Response date: 6th March 2023