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Jonjo Palmer

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Review of the Bath Building Society, Savings:

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Truly excellent across the board.

Customer Service is excellent, in store they are very friendly and helpful whenever you drop in. They are very responsive over email/messages and manage the tone of communications well. You get the impression that they are always striving to better the experience, exemplified by the introduction of a new app this year. They also have some competitive rates, in fact, I joined them because they had a savings account that (for my needs) beat all the competitors. Reviewed on: 23rd February 2024

Reply from Bath Building Society Thank you for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Review of the Bath Building Society, Savings:

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Excellent, friendly customer service with competitive rates.

I opened my account online and immediately received great, clear information about my account. A few weeks later I visited their branch in Bath and had a very helpful chat with the friendly staff. I would recommend them to anyone, indeed I have recommended them to many family members who have since opened accounts Reviewed on: 4th March 2023

Reply from Bath Building Society Thank you for your feedback regarding our teams and our online registration process. Charlotte Tillen, Savings Support Manager Response date: 8th March 2023

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