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Laurence Farrugia

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Review of the NatWest Group - Cora, Digital Assistant:

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Switching to a Nat West Current account

Cora says she 'I’ll transfer you to a colleague who will help you with this.' and then never comes back to you, ive been currently waiting 1 hours for a reply. When you phone Nat West they say the only way to contact the Switching team is via Cora, this is a vicious circle. I think the easiest way is to cancel my account and look else where. Reviewed on: 6th March 2023

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