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Tobias Ahmed

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Review of the Halifax, Clarity Credit Card:
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When a perfect customer is left stung

1
Banked with Halifax for 22 years. Never had any issues. Due to taking a payment holiday on my personal loan my credit limit was reduced from to basically zero. After enquiring why ad I had never been over the limit or paid late. Always cleared my balance. I was told that it was due to my payment holiday on the loan. As a customer no due diligence or risk analysis was carried out as neither the loan or credit card are affected. But now due to a decrease in my limit my overall use of credit is hitting 90% from 25%. Its ridiculous I don't know how banks justify that. Its not helpful banking its a joke Reviewed on: 9th March 2023

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