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Review of the Updraft, Personal Loan:

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Hard to contact and stressful

Keep receiving emails saying I am behind in payments and need to settle this or it will be passed to debt collection agency when I am up to date, I send them a chat message as they have no phone and it takes over 24-48 hours for them to respond which causes a lot of stress only to be told sorry there’s a glitch or gremlin in the system. I have 2 loans with them and was off work I’ll for a long period of time, I went on reduced payments for 3 months after having to jump through hoops to show this and within a month I’m getting emails saying I’m now able to take out another loan, just apply, very irresponsible Reviewed on: 14th August 2024

Review of the Updraft, Personal Loan:

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Superb

Great customer service from start to finish, has been such help in mummy finances Reviewed on: 14th March 2023

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