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Gabriele Santoro

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Review of the Bath Building Society, Mortgages:

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8/10 would recommend

Great entry intot he bank with a "mortgage welcome care package" sent to our home. Where we would have loved to have seen some more proactiveness was at the end of our initial term. People are busy and we just go into the remortgage process, and we ended up leaving for a gbp 100 saving per month.... which is grea,t but if BBS were to have gotten in touch plenty in advance with a price match or competitive quote, we may have stayed as we enjoyed our experience with BBS. Reviewed on: 30th June 2025

Reply from Bath Building Society Hi Gabriele, thank you for taking the time out and leaving this feedback. I have noted your comments and we are sorry you have left us. We do hope in the future you will come back to us once your new mortgage comes to an end. Ben Hutchings, National Account Manager Response date: 9th July 2025

Review of the Habito, Mortgage Broker:

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Great work from Delilah @ Habito!

Was always kept informed, pragmatically, every step of the way, all the way to mortgage offer. That's all you can ask! Reviewed on: 17th March 2023

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