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Anonymous

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Review of the Capital One, Classic Credit Card:
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Have had ups and downs with this company.

3
There is been ups and downs with this company. For the most part it is a good credit card and the rates and fees are really quite comparable with other similar cards. I've had some trouble when dealing with customer service. One customer service agent in particular had a difficult time explaining why certain fees were assessed. He first told me one reason, then after a few questions, he said something completely different. When I tried to get him to clarify, I was hung up on. Other then the one bad experience, customer service has been easy to work with and knowledgeable. If you are looking for an easy to get, straightforward credit card, I would recommend Capital One to you. Reviewed on: 13th April 2015

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