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Jojo85

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Review of the 1st Central, Car insurance:

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Stay away

I had an accident and First central wrote my car off and liaised with Copart to sell for parts before even informing me. Refused to give me a curtesy car or hire car, despite being in the policy. Two complaints solved nothing with no movement. Then tried to get me to settle the claim for my finance settlement figure without telling me the correct figure (liaised with the finance company without my knowledge) Customer services were inexperienced or rude. No call backs and failings at every point. Absolute nightmare, stay away at all costs Reviewed on: 25th March 2023

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